Welcome to the world of “HAIR EXTENSIONS”.

We are confident you will experience the utmost satisfaction in choosing our

.

This is an amazing service to many salons and their clientele.  The following information has been provided

to help you fully enjoy your “new hair’. Whether this is your first experience, or you have been

wearing extensions for years, we hope you will find many of the answers to your questions.

A good line of communication with your hair extension artist is essential.

Follow these simple guidelines, and his or her expert advise. Enjoy!

GENERAL INFORMATION:

Reasons for wearing hair extensions vary.  For some, it’s a way to grow their hair out from a bad cut or chemical damage. Other’s cannot tolerate the stages in-between short to long.  Some people need more volume, with or without additional length. Your normal hair growth will determine if how long you will need to wear the additions. Will you always need them, or can your hair be restored to it’s natural, healthy state?

Your initial process may require a maximum amount of hair extensions.  As your natural hair grows longer, your artist may choose to install fewer extensions with each successive touch-up. The length and fullness of your desired hairstyle will determine this process of elimination. You may be able to grow your hair out from its present condition,  following their recommendations.  Of course, your particular hair growth cannot be guaranteed. 

Mother Nature has ultimately determined the capabilities of your hair and it’s growth.

Touch-ups for your extensions should be approximately every 8 - 12 weeks. This varies depending on the growth and texture of your hair. As a client’s natural hair grows, the “point of attachment” will move farther and farther away from the scalp. Since hair grows approximately one half and inch per month, the extensions should be

one to two inches away from the scalp at the time of your next extension appointment.   If touch-ups are

postponed for a longer period of time, your natural hair will begin to experience stress due to the weight

of the commercial hair.   The bonds are designed to last until the artist removes it.  DO NOT disregard

keeping your scheduled appointments because the attachments are still working.

Regular touch-ups are critical in maintaining the health of your natural hair.  Another factor to consider

is “hair shedding”.  The average person loses 50 - 100 hairs per day. Your hair will be unable to

shed at it’s natural rate, being “trapped” in the bond.   When the extensions are removed, it may look

as if you’re losing a lot of hair at once. This can be an illusion. The artist will determine if this amount is

normal or excessive.. Most people can successfully grow their hair out without any permanent

damage or thinning due to wearing hair extensions.

Layering or texture cutting is sometimes necessary to blend your commercial and natural hair together.

If you decide to discontinue wearing extensions before your hair can reach the desired length, the artist

cannot he held responsible for this layered effect. As professionals, she will make every effort to create

an attractive hairstyle after removing the extensions. Services are subject to additional fees.

SHAMPOOING: DO NOT SHAMPOO HAIR FOR 24 HOURS AFTER RECEIVING THE EXTENSION SERVICE.

The Keratin Hair Extension systems by Natural Lengths Extensions needs this 24 hour curing

period to guarantee the best results for adhesion and durability. Only use shampoos recommended

by your extension artist.    Although our systems are designed for durability.   Cleansing with the

wrong shampoo may cause softening of the adhesive bonds, or if shampoo contains oils this may cause the extension system to slip out of it’s attachment. It would be impossible to test every product available today. Shampooing should be done every day, or every other day. Natural body oils can also create a

“sticky” situation, so it is essential or remove them gently yet thoroughly from the scalp.

Most hair we have worked with responds best to frequent cleansing.

This insures secure bonding, keeps the hair soft, and helps prevent “bunching” and tangling.

Braid your hair prior to washing and conditioning. Start washing at the scalp. Make sure you get the roots thoroughly clean, then work the shampoo down through the braided ends. You will need to rinse for a

longer period of time. Pay special attention to the root area and rinse until your scalp and hair is squeaky clean.

CONDITIONING:

There are several conditioners used by the recommended to our clients. The one thing to remember is to never, never, never apply any of them to the scalp. Begin the application 4 - 5 inches away from the attachments, the work down through the braided ends of your hair. Always use a “rinse-out” conditioner or reconstruct after shampooing. Sometimes, “leave-in” conditioners are also necessary, and should be applied in the same manner. If you simply “dump” these products on the top of your head, and work or rinse them through your hair, they will find their way to the points of attachment. The oils in these products will gradually permeate and soften the Fusion Bonds or soften and loosen the hair inside the crimp bead of the Crimped Method of the extensions. This could result in shedding or loss of the hair extensions, and create difficulty during the removal process. The same precautions apply when using “spray-on” conditioners. Again; check with your extension artist before applying any product to your hair that are not on your list of recommended products.

ALLERT:

Commercial hair needs conditioning often it does not receive the natural oils that your own hair does and requires conditioning with the right products daily. Often lighter hair has been pre-bleached and/or body waved for it’s desired style and this requires treatment for your extensions. We can only guarantee softness and tangle-free extension hair when you are using products we recommend and that have been purchased from

Natural Length Extensions.

WATER:

Quality of water is another important factor which could noticeably affect the condition and appearance of your natural and extension hair. Soft water is preferable for washing all hair, natural and commercial.   Washing with hard water (containing lots of chemicals and minerals, especially iron and/ or sulphur) may result in breakage, tangling and discoloration. If you are experiencing any of these symptoms, consult your extension artist to determine if you have a water related problem. You may find it necessary to treat the water supply that you are currently using to wash you hair.

Exposure to salt water may not affect the attachments, but it is very harsh on commercial hair. Wash and rinse immediately after submersing your hair in salt water.  Avoid exposure to these types of water whenever possible. Don’t stop having fun, simply pile your hair on top of your head. You’ll look marvellous!

BRUSHING, SLEEPING, EXERCISE & OTHER MISC. MAINTENANCE

Having your extensions always look terrific requires proper grooming. This starts with brushing, combing,  and separating them. The extensions will not “fall out” when these steps are done correctly. When you brush the extensions, hold the mid-shaft of the commercial hair and start brushing the ends first. If you have tangling, this will alleviate any discomfort and undue stress on your hair and scalp. You should brush and comb up to the point of attachment. Use your fingers to feel between each extension and any signs of matting. Do this on a daily basis. Your natural hair will grow out as normal, and you will decrease the risk of damage during the removal process. The proper styling tools are important. Consult your hair extension artist for the best combs and brushes for grooming your hair extensions. In most cases it is not advisable to use round brushes in long hair.

Many normal hair styling techniques can be used with commercial hair. Blow-drying and hot curling will not damage your extensions, however, do not place a curling iron or any other hot styling tool directly on the Fusion Bonds. This is an adhesive and will melt. 

Braid your hair before sleeping or exercising to minimize tangles and reduce stress on the extensions. Satin pillowcases also help minimize tangles, so go ahead…splurge. You deserve it!

Never sleep on your extensions when they are wet. This is especially critical if your extensions are done with commercial Asian or Indonesian hair. These types of hair are highly processed. They may tangle to such a serious degree that complete removal of the extensions may be necessary. Severely tangled hair is usually impossible to comb out. European hair can also be susceptible to this type of tangling, so don’t risk it.

ADDITIONAL INFORMATION:

If you are experiencing a problem with your extensions, call your hair artist immediately.   Most serious complications can be averted if addressed right away. Do not attempt to remove or alter the extensions on your own or seek assistance from another hair stylist, salon, or extension artist without consulting your extension artist first. Your hair extension artist is not responsible for any damage sustained to your hair if you don not allow her to work with our extension exclusively, or by a colleague she has recommended.  If, at any time, your extension artist makes a determination that wearing one or both of these systems are not a compatible extension process for your hair or scalp, they will suggest that the extensions be removed, either permanently or for a given period of time.  In such a cases, removal of the extensions will be at the client’s expense. The artist reserves the right to refuse performing the service again, if removal of the extensions may not be necessary and the artist may opt to simply minimize the quantity of extensions or choose an alternative method.

Every client experiences hair extensions differently. For some clients it is an easy, relatively pain free experience. Even when properly applied, most clients experience an initial period of adjustment which may last 3 - 5 days. Soon after, the hair extensions will feel like your normal hair, only better!
In some rare cases, a client may experience a high level of discomfort due to an overly sensitive scalp. Removal of the extensions might be the only solution to eliminate this this client’s discomfort. In such a case, the extension artist and/ or salon is not responsible for financial reimbursement of this and related services. You, the client, have received the benefit. The extension service was provided in good faith and in reliance of both, the information provided by you on the Client Questionnaire, and the hair extension artist’s professional observations. Unfortunately, even the careful planning and thorough consultations, there is no way to guarantee that each and every client can tolerate wearing any form of hair extensions.

If you are experiencing a problem with your extensions call us 604-520-6622 immediately.

Every attempt to accommodate you will be made if you are experiencing an emergency situation.